Customer Reviews
Customer Reviews
Write a review

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Steven
Great motorcycle dealership.
Attended the showroom which looks somewhat small and unexciting from the front; much more to this dealership than meets the eye! Only had an hour to browse as had the wife with me, so a tad rushed to say the least. Met the 'Boss' and had a good but brisk browse. Spied a jolly nice Suzuki GSX1400 in the rear showroom and within moments had bought this bike. Delivered today, 2nd November 2017 by a nice man in a van, cannot mention names apparently to my home address. Even my wife liked the bike and approved of the sale. Excellent all round. Some great bikes in this dealership; well worth a visit. Not the usual 'stuff' but more on the expensive side and very collectable. As a certain well known person once said, "I'll be back". Some very interesting machinery here. Great to do business with this establishment. Give it a whirl, you may be surprised as indeed I was.
William
This has been the best dealer I have ever dealt with. Following a telephone inquiry, I paid a visit, an agreement was made and the bike delivered the next day, perfect.
Ian
Picked up a 2010 Triumph Thunderbird from Roy Jervis "the bike shop" today. Paul and the rest of the staff were very friendly and helpful and the bike was top quality and soooo clean I could have eaten my dinner of it. Great service and well recommended.
Andy
Never bought a bike unseen over the phone before but I needn't of worried. Paul and Shaun dealt with my stupid questions admirably and the whole process was smooth and hassle free. My new bike was delivered 7 days later by Tony and his BikeBus without a mark on it (I live 500 miles away from the shop) and I am delighted with it. Would definitely recommend Roy Jervis and would definitely buy from them again. Well done guys.
Mr Carhart
Recently purchased a Vespa from Roy jervis.very professional service and delivered within 10 days as promised.would recommend.
sadie
First rate, easy to deal with. Great friendly service and totally reliable. Highly recommended
Jamie
Bought the Triumph Tiger Sport 1050 from you guys and it was delivered today. Awesome bike, exactly as it said on the website and superb customer service & delivery.
Many thanks
Matthew
Will definitely buy another bike from them. My aprilla rs was one of the best out there..👍
Jack
Brilliant guys, helpful and genuine. Brought an XT660R 07 with 709 miles. Got exactly what I paid for and more, very helpful guys. - Thank you.
Neal
Honest easy people to talk to nothing was to much trouble
Stuart
Great team great product.
A team and service recommended to all. Hassle free purchase and always great machines in stock. Repeat customer and I'll be back :)
Paul
Great service from the guys there, bought my Harley Davidson From over seas and they made the sale and delivery perfect.
The Bike EXCEEDED my expectations.
Thanks Again.
Ben
Bought a Used Triumph Bonneville with 869 miles on the clock. I took a chance as I live along way from the show rooms and bought it unseen. It arrived and it is beautiful. Service was excellent. Very impressed.
John
Brought a Triumph America after short time had problems. phoned shop , discussed problem. They decided it was battery failure. Due to distance asked if I could fit it and sent a new one, arrived next day. Another small problem occured. After discussions.I was asked if I would take it to local triumph dealer. I did this paid bill and was reimbursed by R Jervis. So if you do get a problem with your bike rest assured they sort it as easily and painless as possible. My thanks to Paul and the gang.
Shane
Great people great prices !
Great bunch of people extremely helpful and very friendly. I would advise people to use these. Thanks again guys. VERY HAPPY WITH MY BIKE :)
Lucy
A bit of a blind buy as I was relying on the photos of the bike and what I was told on the phone due to the distance! Excellent communication and very friendly staff. Made me feel very pleased with my choice after searching for so long...I knew this was the one! Motorbike was delivered in a few days, delivery guy was very friendly and went through all the paperwork and checked the bike over with me. It's as it was described, in fact it's even better than the photos ...immaculate condition and a stunning bike! Such a great company I would highly recommend them.
Kevin
Great shop some fantastic bikes,great people very helpful,I bought cbr1000rr totally immaculate as described I would recommend Roy Jervis to any one after a bike
Luke
"I was in the market for a GSXR 1000 2007 - 2008 and found one on Roy Jervis's website which I had to inquire about. Having only 1,600 miles and in the rare white and silver color scheme, this was going to be the one. I called the dealership and the staff were very professional and polite, Paul and I discussed the bike and he kindly described it at length, it wasn't long before we were talking about signing the finance documents.


I bought the bike without seeing it and delivery was arranged, a big gamble, however I was so impressed with the professionalism and dealership reviews I felt I was in good hands. Nothing has made me happier since seeing the stunning GSXR being rolled out of the van! The bike was exactly as described, immaculate and clearly well looked after.


Roy Jervis sets the bar for dealerships everywhere, even having not stepped foot in the shop I was given fantastic customer service throughout and they will be the first place I go for a new bike every time.


A massive thank you to Paul, Shaun and the rest of the team,

Luke

Kent"
Peter
Once again, just had a mint zrx1200 delivered from guys, just to say many thanks to Paul and Chris. Excellent.
Nicholas
Sold my Harley to them. Proper people easy to deal with. Good old fashioned service :)
Darryl
Fantastic Bike Dealer.
The guys at Roy Jervis were extremely helpful. The choice of bikes was excellent and it was no trouble to pull the bikes out to try out for size. Highly recomended. I wil be returning.
Joanna
Very professional and helpful. Good condition, low mileage bikes at reasonable prices.
Robert
I am pleased to say that I am more than pleased with the scooter. Really great team of guys and so helpful. Put a deposit down without seeing the bike which is really unusual for me. Really helpful staff and I wouldn\'t hesitate in recommending to anyone. Very happy customer....
Derek
What great service by a great team. I saw a vespa online, phoned up for details about the bike and Paul couldn't be more helpful. He took the time to answer all my questions, so I ended up putting down deposit on a bike i haven't seen. Then Sean was in touch to sort out the delivery, I was worried about spending all that money on a bike I hadn't seen but it was worth it. The bike was delivered by Chris on the day and time that we agreed on. And it was exactly as described. I would recommend this bike shop to anyone wanting a bike or scooter.
Gary
This is how business should be done. I received an offer for the sale of my bike which was very close to my asking price so i accepted the offer, spoke to Shaun who is very pleasant and easy to deal with. The sale went ahead and the bike was collected without any hassle. Again, many thanks Shaun.
Adrian
Hi Paul and the team
First may I say, many thanks for helping and putting up with my constant emails and demands during my purchase of the rocket X

As you know Chris delivered it yesterday and whilst I have not been out on it yet, the condition of the bike and the way you have dealt with my queries far outweighed my expectations.

The bike is gorgeous, today I have spent a few hours just titivating and admiring her.

Guys once again many thanks
Regards
Adrian
Mark
Just a few words of thanks for an excellent service and delivery , much appreciated. Thankyou.
Ian
Bought a Honda C90 blind over the phone and bike was as described, and met my expectations. Missing MoT document on delivery was quickly addressed and resolved by Shaun...Thanks guys.
Mr Marsden - Liverpool
Excellent bike shop to buy a bike from
Hi I would give Roy Jervis five stars I have just bought a Honda CB 125 F I didn't see the bike in the shop I had the bike delivered and the bike was like they said it was they took my bike in P/X with out seeing it they took my word I would defiantly recommend Roy Jervis to any would be biker
Peter
Hi just got a 1976 z900 off you guys, just to say 100% happy, many thanks to Paul in sales, and Chris who delivered the immaculate z900,
Norman
Testimonial :I have just received a Triumph T100 with less than 2500 miles on the clock, which I bought over the phone without physically seeing it. To say that I am pleased is a gross understatement, in fact I'm ecstatic. I have never dealt with this dealership before but through the phone conversations with Paul and Shaun I felt more than comfortable and confident to go ahead with the purchase. When the bike was delivered by John and Jane my confidence was endorsed by their care and attention to detail with the documentation / keys package and their praise for the dealership and its high customer satisfaction. Seeing the other reviews from other satisfied customers prompted me to write my two penneth's worth. To sum up, if you're looking for a bike try Roy Jervis first.
Robert
Pleasure doing business with you guys, very happy with my Triumph Rocket. Thanks for sorting the top box and backrest Shaun. All the best.
Edward
It's been a pleasure talking to Paul and Shaun during my part exchange. I traded a V7 Stone for an XL N Iron 883 and am very happy with the whole experience from start to finish. Professional, helpful and friendly. The delivery person, Chris, was also very helpful and friendly. No hesitation in recommending this team. Many thanks.
Nick
Excellent service. Paul was a absolute pleasure to deal with. Easy transaction, bike delivered without fuss, and I'm now the proud owner of a stunning 2yr old Triumph Speed Triple. Thanks, Nick
Simon
Very pleased with the dealings I had. Very friendly helpful people. 100% recommend to anyone looking to deal with this company. I would definitely deal with this Company in the future. Thank you
suemann
Husband delighted with his bike he purchased 2weeks ago.Delivery man very polite, no problems with anything. Bought Yamaha Virago xv750.
Mrs Cooney
I thought I had written my review some time ago-but it obviously didn't register! Anyway, I wanted to say how lovely these guys are! We went in having not that much knowledge on our product and were given an amazing friendly,professional service from start to finish!Special thanks to Ian, Shaun and Adam! Thanks Donna and Jack!
Michael
Bought the most amazing Ducati Multistrada Granturismo from the guys at RJ and what a seamless transaction it was. The bike was an impeccable example with low mileage, so good I couldn't find a reason to knock them down on price!! (they loved me for that). Maybe next time I'll find a reason ... Hmmm.. So long.. (until I buy my next bike no doubt).. Thanks, Michael
JEM
I found my dream Ducati Monster 1100 Evo at Roy Jervis (a beautiful and pristine low mileage gem) and developed an immediate rapport with Adam and Shaun, who along with their back of house team, provided super-professional and continued great support and service, prior to taking delivery of the bike. A service and full MOT came with the bike and the lads also fitted a number of aftermarket accessories supplied by me, as part of the package. A fabulous product, really great service and lovely folk, who are passionate about delivering the goods! Highly recommended.
Darren
Just bought an 11 year old yamaha XT660X from Adam and Paul at Roy Jervis. Given a tour of the bike by Adam and was explained to me in detail what service and test was carried out on this machine. Rode it back to South London 160 miles, bike felt and ran like it was brand new. Thank you for showing the same pride in this bike as i will.
Guy
Cant recommend these guys high enough! Dealt initially with Adam whos customer service was exemplary, and then had some mods installed by Nick before the bike was delivered. Workmanship and help was fantastic - thanks all
Paul
Excellent service by Adam, especially as this was my first new bike for 34 years! Really pleased, I got an excellent package and would recommend the shop to anybody who is new to cycling. Many Thanks
David
Thank you for the excellent service from friendly, helpful staff.
Nigel M
Just a quick thanks for the delivery of my bike BMW s1000rr I am Pleased with my new bike the guys was Very helpful I would use them again five stars
john
Hi guys
I was just looking through eBay and saw a lovely low mileage K4 gixxer thou
I purchased a GSX-R 1000 k3 from you early this year for £6200
It had just 190 miles on it from new.
I just wanted to say what a pleasure this bike has been to own.
It now has 1600 miles on and has been tastefully modified with some lovely extras, including a set of one off specially made gold EBC VEE rotors.
I've probably spent another £3k on it since I bought it, with matching Bagster tank cover and luggage, HEL lines, EBC rotors and HH pads, Micron serpent exhaust and PC5 and Dyno remap, new lights and I even managed to find a new old stock Suzuki OEM tinted touring screen plus what ever else I could sneak past the wife heh heh
I just really wanted to say thank you, I cannot ever imagine parting with it.
I thought I'd drop you a line to say how pleased I've been with it, I guess usually people only email months after a purchase to moan, not the case here.
I'm very happy and I'd definitely come to you for another used bike.
Here's a few pics anyway
Many thanks again.
John
Fred
Just a quick thank you for delivering the motorcycle at my home address (Yamaha Super Ten) on time as arranged the previous week , went out on it yesterday - amazing not been on anything so big before ! - yet within a couple of miles everything fell into place , a fantastic bike and friendly staff - all the best - Fred .
Steve B
After looking all over the country at "mint" (serious stretch of the imagination in a lot of cases) BMW S1000RR I came across a cycle and motorcycle dealers in a back street called Roy Jervis, possibly the best kept secret in motorcycling, I traded my 2010 blade for what can only be described as beyond pristine low mileage mottorad 1000rr, Sean made the deal so nice and Easy, I turned up and the bike was ready for me, if you haven't visited these guys then you are missing a treat, I know I'll be going back again !! once again , thank you guys !
Martin
Had a moment of clarity and decided to trade-in my modern bike for a modern classic. Best decision I could have made. Ian and the guys at The Bike Shop made it easy with quality stock to choose from and friendly service. I was very happy with the trade-in deal. If you want that kid in a sweet shop feeling, I recommend you visit The Bike Shop.
Brian
Recently purchased a Peugeot Speedfight 3 Scooter and was very impressed with the service from friendly and helpful staff. Would definitely recommend them to anyone buying a motorcycle or scooter. Quality of the bikes in the showroom was amazing.
Daniel
Can't fault these guys in any way. Took a small deposit held my bike for nearly 3 weeks. Delivery to three other end of the country? "No problem" bike arrived in absolutely pristine condition and was exactly as pictured and even had extras that I couldent see in the pictures. I wouldn't hesitate to buy another bike from them. In fact I will probably look to see if they have what I want first when the time comes. Thanks guys
Mark
I sold my bike recently to Roy with hassle free process he made a great offer and paid a deposit on the day then picked bike up with no hassle or problems with payment and we're very helpfull I would defo recommend this company and I have no question of there honesty and profession 5 star company
Mark
I sold my bike recently to and i was totally satisfied with the overall service. After an extremely friendly and professional discussion over the phone we agreed price for my bike and a date for pick up confirmed. The bike was collected, paperwork finalised and cash paid over within minutes of arrival - a faultless process, the only thing was the bike would not start as i had blown a fuse but could not prove it was nothing else, so they knocked £500 off the price and said if it is only a fuse they would be in touch to give me back the £500 i did think owe yer hear we go, but no that was not the case and they got in touch and i received the full agreed price, men of their word, I would like to thank Roy Jervis and especially Paul for a hassle free bike sale and would definitely use them again in the future.
Joe
Came down from Scarborough for a 15 plate Bonneville T100 and the ad did not lie absolutely stunning and immaculate. Could have spent hours just looking at some of the other bikes in the show room! The guys couldn't have been friendlier or more helpful, was all done and dusted with no fuss and helped me load the bike into the van. Great little shop.
Guy
After travelling 210 miles i was picked up from the train station , offered a coffee and presented with my stunning cbr1000rr fireblade . I was delighted as it was exactly what they said it would be . Low millage bike , great service and even directions back to the M1. Thanks chaps, I couldn't be happier .
Adrian
Just took delivery of a Vmax. I have to say that the that the sales team went above and beyond to make sure that everything went as smoothly as possible. Bike is fantastic, and would definitely recommend Roy Jervis to anyone in the market for a used bike.
Dawn
I brought my Vespa from these guys. They was brilliant so helpful & patient. It's a great scooter I love it. Low mileage & in great condition I highly recommend Roy Jervis's
Martin
I've just took delivery of a 2009 GSX650F and the service from Paul was excellent from start to finish! I turned up at the shop one day unannounced and wanted to look at the bike, sadly it wasn't at the shop at the time but Paul arranged for someone to go and collect it in can and bring it to the shop. I had a brew and chat whilst waiting, which wasn't long 10-15mins. The photos on the website are good, but when looking at the bikes in person they're even better! The shop only seem to sell good clean bikes. I needed the shop to hold on to the bike for 3-4 weeks which wasn't a problem for them, so I bought it there and then. Really a genuinely friendly place. I wouldn't hesitate to use again in the future.
Simon
Bought my Harley iron from them the bike and service was excellent very low mileage and well looked after I would definitely use roy Jervis again
Lee
Cracking service cracking bike cracking motorbike shop
Martin
Just bought my Victory from Ian at Roy Jervis and the service was spot on from start to finish. Straight forward and made things very easy throughout. No hesitation in recommending or using again
Phill
Bought Yamaha xv950 from these guys very helpful , kept me well informed and the delivery guy was very helpful to , would deal with these guys again great service
Davy
I sold my bike recently through Roy Jervis and was totally satisfied with the overall service. After an extremely friendly and professional discussion over the phone with Paul, a price was agreed for my bike and a date for pick up confirmed. The bike was collected, paperwork finalised and cash paid over within minutes of arrival - a faultless process. I would like to thank Roy Jervis and especially Paul for a hassle free bike sale and would definitely use them again in the future.
Michael
These chap's are very helpful, no questions asked, will go out of their way to help no job to small, i had a good experience buying my bike .
Mark
They are geat guys they are very helpful when I have asked about anything I need to ask I had a motorbike from them and is very happy with it
Mick
Excellent choice of motorcycles, bikes and accessories. Very professional service and repairs. Helpful beyond the call of duty, nothing is too much trouble. I wouldn't go anywhere else
Patrick
Many thanks for your excellent service in selling my Harley 883 Iron Shaun. You and your team at Roy Jervis made the whole experience so simple by taking all the photographs doing the advertising and dealing with the buyer. I had a price in mind and with no hesitation at all you offered me exactly what I was looking for. I would recommend this method of selling to anyone it's so simple and takes away all the hassle, Roy Jervis also gave the advantage of being able to arrange finance. It's really not worth selling privately.
Mike
Traded my GSXR1000 2010 model for a BMW S1000rr, Deal done over the phone with Paul - bike as exactly as described, very professional and helpful, and following down payment on new bike they were happy to keep it safe until I could get it collected. Would definitely use again.
Charis
The guys here are brilliant, everything was completed in fast time (2 hours after they'd picked me up from the side of the road!) Everyone is friendly and eager to help. 5 stars, easily and well earned.
Norman
I SOLD MY BIKE TO SHAUN AND THE TEAM AT ROY JERVIS AND FOUND THEM TO BE A VERY PROFFESIONAL COMPANY. I WOULD RECOMMEND THEM WITHOUT HESITATION. THANK YOU FOR A SMOOTH TRANSACTION FROM START TO FINISH.
Martin Speak
Traded my Triumph Sprint in with Roy Jervis. They gave me a great deal on a newer bike - CROSSTOURER that was fairly priced. I uncovered a couple of annoying niggles and they sorted them out efficiently. Friendly, professional company. would definitely deal with them again despite me living in Leeds.
Rick
Sold my bike to Roy Jervis after a quick chat on the phone. Shaun arrived when said he would, paid the price i wanted , no hassle, deal done the way all deals should be. Thanks again Shaun
Tony
What a 5stars service from start to delivery great dealership and will recommend to every one thanks again
Carey
I have probably bought and sold 30+ bikes over the last ten years and I can honestly say I have never had as good service as I got from Shaun at Roy Jervis,these guys really could teach the main dealers a thing or two.cannot recommend highly enough
Stefan
Sold my Honda NC700 to Roy Jervis after it failed to go on MCN. After seeing photos, Shaun offered me a better price than other dealers and picked the bike up as arranged, paying cash on the day. Thank you for a problem-free transaction.
Dave
many thanks to all the team at roy jervis a truly professional outfit
Sean
A FANTASTIC SERVICE Thanks to Paul Charlie and Shaun THE A TEAM for delivering my new Harley Forty Eight Very pleased all round Looking forward to a ride out with Charlie very soon Keep up the good work at Roy Jervis
Lynton
i rang and left a deposit on a harley xr1200 that was described as stunning but when i arrived found rear tyre barely legal and was told that as other people would buy as is so take it or leave it so rode home on almost illegal tyre dissapointed as salesman great in all other aspects
Stephen Duffy
Thanks to John and his wife for delivering the CBR 600 RR that i had bought unseen, the whole process was simple and easy and the part ex valuation they gave me was exactly what I wanted. The battery does need replacing but john was straight on the phone to the shop and has sorted me a new battery to be delivered. Couldn't ask for a nicer group of people, would recommend to everyone that wanted a new bike, thanks again its made my christmas
Richard
I had a hankering for a Honda C90 Cub for nostalgic reasons and also to pace my son on his racing (push) bike as my K1300S is a bit over the top for that. Roy Jervis had one in absolute mint condition. Service was excellent, including delivery, and Shaun has sourced an Owners' Manual and a Haynes manual as well. I would definitely recommend Roy Jervis if you want a really good used bike.
Dave
I cant usually be bothered to give testimonials or referrals but the service i received from Ian at Roy Jervis while buying my Ducati Diavel was genuinely out of the ordinary. Nothing was a problem, and every aspect of the buying process was a genuine pleasure absolutely outstanding. Oh and the bikes pretty outstanding as well. :)
Scott
I have just bought my Honda Fireblade from Roy Jervis and I have never dealt with a nicer bunch of people who have superb attention to detail and are very honest Shaun was extremely helpful agreeing a sensible PX price on my old R1 and doing the deal over email and phone many thanks to Ian as well for sorting all the paperwork and letting me loose on the Fireblade ASAP
Keith
Thanks to John and his wife for delivering the TMax safely on Weds. I just wanted to report I'm really delighted with it. I was apprehensive about buying a used bike unseen but it's in really excellent order and was superbly prepared by yourselves. It was a decent morning here today and I managed to do more miles on a trip over to Fife and back than the previous owner usually managed in a year.
Mark
Recently traded in my almost new VFR800 agreed price with Shaun and handed over the keys optimistic at first but couldn't fault the team they advertised my bike to find a buyer all went as planned in a matter of a few weeks no hassle no pushy sales and I see Stefan loves the bike would I recommend Hell Yes and when I take back onto two wheels I will be in touch with Shaun and the guys as my first port of call well done and thanks again
Graham
I really really happy with how my recent transactions went with Ian and Shaun and john who delivered my new rocket and took my kwak away, were very helpfull and were dead on the time they said they would be possibly due to johns wife doing the driving thanks again boys and girl
Stefan
Recently traded in my 2010 Triumph Thunderbird on a 2013 Honda VFR 800 A deal was agreed with Shaun using photos etc and one week later the bikes were exchanged at my home after a thorough examination exactly as arranged A missing screen was sent by courier and arrived the following day As promised the VFR was indistinguishable from new and after riding I can confirm it is an awesome machine I am equally sure some lucky new owner will also appreciate my immaculate Thunderbird Seems to me that Roy Jervis know their stuff and deal only in very the best Thank you lads
Scott
I travelled from South Wales to pick up a Harley 883 The bike was exactly as promised and the customer service was fantastic When the battery needed replacing there was no issue and a refund was given without question for the part I would recommend the shop to anyone Cheers guys
Dave from Portsmouth
Bought a suzuki 125 from internet on description bike exactly as described delivered time and date as agreed good service can recommend
HELLO! Are you looking for your Testimonial and its not here? Unfortunately sometimes they don't seem to come through so if you have time please resend it direct to sales@thebikeshop.co.uk and we'll get it put on manually. Thanks.
James
Good afternoon Just a note to say thank you for the easy transaction when I recently purchased my 2007 Yamaha 650 Dragster really great condition and a one off all this with FSH low mileage and delivery included to Scotland Thanks
Sue and Roy
Hi there Thought that we would send you an e.mail to thank you for spending quite a bit of time with us yesterday morning. We came from Nottingham originally about the VOX but was interested in the SuZuki address, but unfortunately it was a little too much when we came to consider that we would have to buy the helmets and jackets, etc but we do thank you both guys for your time We are sure that you won't take long in selling that bike it was brilliant. Many thanks again and have a nice day Sue and Roy
Chris
Ian, Chris here from ireland who bought er 6n yesterday. Have to say the service was top class, picked up from airport, van driver was really nice guy....bike was top class , low milage and had a nice ride back to holyhead for the ferry. Recommend anyone to shop here. Regards Chris Treacy
Chris
Recently purchased a suzuki vl800 from yourselves which was described as immaculate I've never bought without seeing before but you guys were right it's an absolute beauty. the delivery service was excellent and your van driver is one of the nicest guys I've met. cheers for the fantastic service and being true to your word. Chris
Bruce
I bought a a 2011 HONDA XL 125 V VARADERO V-B. from Roy Jervis after completing my CBT. It was my first motorbike purchase and I am very impressed with the condition of the bike, exactly as described and the service provided was much better than I anticipated. Not the usual hard sales pitch you get from motor dealers, the team are very professional and courteous. I had my bike delivered to a small coastal town in Cumbria, and even the delivery was on time as I was quoted, communication was brilliant and I was kept updated on the whole process until the bike arrived to my address. To my surprise the bike came with the added bonus of being already with fitted with L plates, a full tank of gas and a years road tax. I would have no hesitation to recommend the Team at Roy Jervis motorcycles, and I will most likely be buying my next motorcycle from them upon completing my direct access later this year.
Rodger H
I bought a Suzuki Inazuma (GW250) from Roy last month, really REALLY happy with it. A great price and a professional approach from your staff, what more could a customer want? Thank you
Allan
Thanks for the fantastic service. I love my new ER6N beautiful condition, THE ONLY bike shop to offer me a full refund if I was not happy with bike. I will definitely be coming to Sean and the Roy Jervis team for my next bike first. Thanks again guys.
Rob
A perfect and hassle free transaction from point of offer to collection, was very happy with the price they offered, would recommend to any one, thank you
Colin
A pleasant, professional and problem free transaction. Shaun phoned me with an offer, then collected and paid for the bike. I would be happy to buy a bike from this business, they know what they are looking for, inspect bikes thoroughly and only sell good quality bikes that have been properly looked after. Highly recommended
Vish
Thanks very much for the wonderful GSXR600 that was delivered. I was a bit worried that I was buying something that I had only seen on the internet, but I needn't have been worried. The bike exceeded expectations and looks as well as it runs...beautifully. The service from Roy Jervis and Shaun was first class and I had a full on 'tutorial' of the bike from John when it was delivered. All in all, I extremely happy with everything. All the best.
John (Scotland)
I'd been scouring the net for a few weeks looking for a new or nearly new Hayabusa. At 51yrs I thought it was now or never having promised myself I would one day be the proud owner of one of these iconic bikes. Overnight, this one from Roy Jervis appeared on ebay. I was on the phone right away to get some information and by lunch time I had put down the deposit. Living near Edinburgh I was a bit apprehensive about buying a bike I had never seen in person but from the photos and the fact the bike was only 6 months old and 1600 miles on the clock I need not have worried. The delivery was arranged and when the bike arrived it looked like it had just left the showroom. Shaun had kept in touch throughout the process and when I discovered the tank stay was missing, he quickly ordered one up for me. The bike is absoloutley fantastic as was the service from Roy Jervis. I would have no hesitation in buying another unseen bike or recommending these guys in the future. Thanks for a great buying experience Shaun, I just wish I lived closer and I could get all my servicing done here as well. All the best.
Wayne B
Shaun Thank you very much for sending me the tool kit for the diavel. I really appreciate the excellent service you have provided. Kind regards
Wayne B
Shaun I just wanted to say a big thank you for the great service I received in purchasing my new bike. I was slightly nervous as its the first time I have brought a bike without viewing it in the flesh. The bike looks fantastic and if it stops raining I might give it a go. John was brilliant and a credit to you. I wondered if you could check if you have the tools that would normally sit under the seat for me as they are not there. Anyway thanks again for the great service. Kind regards
Jim from Cornwall
travelled 330 miles to collect a Ducati 696 Monster that I'd only seen pictures of. I have to tell you, I wasn't disappointed. The bike was exactly as descibed and because I came to collect with only a day's notice the guys bent over backwards to complete a service and an MOT to prepare the bike for my journey home. They even filled up the tank with fuel for me ! Sean, Ewan I can't thank you enough, it really was a pleasure doing business with you. The bike rode home to Cornwall faultlessly and was worth every penny I spent on it. I've had bikes all my life and even at 63 yrs of age this purchase is up there with the best. Thank-you all so much. Kindest regards,
Dave
How easy was that ? Saw the bike on line and of course thought I\'d best look round first to see if I could save myself some money. Might as well not have bothered ! Bike was better than described, exactly the model and colour wanted and rides like new. Price was as good as it gets and best of all the bike only had 900 miles on it. Ewan sorted out the paperwork and made this a very easy purchase. Highly recommend these guys !
G Bell
Bought my cb1000r from roy jervis motorcycles 3 weeks ago.I was a bit nervous about buying a bike on line without seeing it first but after speaking to shaun he put my mind at rest and also saved me a 500 mile round trip.Bike was in excellent condition as advertised and was delivered by mike bang on time and who\"s service was also 2nd to none.Would thoroughly recommend anyone looking for a motorcycle to give them a try,you wont be disappointed.5 star service from start to finish.many thanks.
Mark W
I just purchased a Suzuki Bandit from Shaun at Roy Jervis was more than happy with the service i got. Never thought i would purchase a motorbike without 1st seeing it but after speaking to Shaun i saved myself a 4hr round trip from Cambridge and it was like it said on the label, a mint condition motorbike. Nice one cant wait to get out on it.
Olly
Very impressed with service from start to finish. From my initial look at the bike shops online pages to the delivery of the bike I choose to purchase. I've not owned or ridden a bike for over 20 years and was a little nervous at the prospect of buying one, but Shaun from the sales team put me at ease. The description & quality of the bike is exactly as was advertised, the delivery from John very friendly.. Would I recommend Roy Jervis to anyone else - without hesitation. 5 star
Andy
Hi Roy very good prompt collection & payment.many thanks kind Regards Andy
Geoff Worksop
Saw Roy Jervis on internet and bought a really good bike from them.. Very pleased with the Suzuki... immaculate condition, and good value for money.. Had a small technical hitch with the bike, and nobody round here wanted to know (Sheffield/Worksop).. Rang bike shop, and they went out of their way to help... Problem sorted over email... I would recommend the quality of their used machines to anyone, and the tip top service is !st class... Although I will have to travel over 50 miles to get to them... THEY get all my servicing needs.. Well done guys..
Scot - Scotland
Amazing crew to deal with!! The service was quick and smooth, bike was delivered prompt, by a bike specialist. When my bike was wheeled off the van it looked better than on the website! Will buy online with Roy Jervis again
Gareth - South Wales
Excellent service, travelled 3 hours to check the bike over, was a wasted journey, should have taken their word for it as the bike was immaculate (as described) as were all bikes in their showroom. Delivery was quick and arrived within 10 minutes of the time I was given. Purchase was made easy. Thanks again
Jack-Derbyshire
01/02/14 Extremely helpful, polite and professional service, very very happy with my purchase, thank you to all @ thebikeshop.co.uk
Andy-Lincolnshire
30.01.14 Fantastic service, purchased a c90 from this shop and was well impressed.. Not only did they deliver it but also came at the weekend as this was only time possible for me.. Plus they took back my px.. Also was good enough to do the deal over the phone without actually seeing my px in the flesh! Keep up the good work guys.. Oh if you get a rg500 gamma that needs restoring let me know as my mate wants one.. Runner or non runner considered.. Cash awaits from him.. Thanks again guys.. A real pleasure doing a deal with you.. You certainly do go that extra mile!
Sarah - Scotland
30.01.2014 This was the first time I had bought a second hand scooter especially sight unseen. Like Stephen before me I hadn’t seen it til it arrived on my doorstep in Scotland. I could not have been happier with the whole process. My Yamaha Vity is a great bike, in excellent condition and the whole purchase process was smooth as a whistle. I was kept up to date with the progress of the sale and delivery at all stages and everyone was so helpful (especially the delivery at 8am on the day I wanted so I get the kids to school on time - especially as the driver had driven up that morning!!!) A great experience and I'd recommend this team to anyone!!!
Stephen
26/01/2014 PX\'d my ZZR1400 for a lovely Samsung rep blade. I live in Scotland so hadn't set eyes on the bike until it arrived. You have to put a fair bit of trust in the seller when buying long distance and in this case, my trust was very well placed. Brilliant hassle free service, great support and delivered bang on time. A good honest trader. If you thinking on your next bike purchase, I can highly recommend Shaun, John and the rest of the team. First class and I'll be back. Thanks :)
Bryan
20th Jan 2014 I recently purchased a Ducati Monster and part exchanged my Varadero. Just to say your response to my initial request was extremely quick and the deal was agreed with no fuss. I am pleased with the duke and will not hesitate to consider another purchase from yourselves when the time is right.
Dev Noel
Brilliant bike! Excellent service! Need I say more!? If I am missing something it\'s a big thank you to Ian and everyone else at Roy Jervis for such a wonderful motor. I hate writing reviews but I love my Yamaha R125 more and credit has to be given where it\'s due. This was genuinely one of the most pleasant and hassle free purchases I\'ve probably made in my life. Stop looking, you\'re here.
Will
Great Service from the guy's at Roy Jervis. Had a part exchange and on the same day rode away on my tiger 1050 many thanks
Russ - Scotland
Superb service from Shaun and Ian from start to finish. The bike was as described and their communications were great and even out of working hours. They delivered the bike to me in a clean well equipped van on time and with a smile. This will be the first place we will look up if we change our bikes, would I recommend Roy Jervis, hell aye.
Jeff Swadlincote Derbys
Shaun and the guys at Roy Jervis absolutely pride themselves on their reputation. If you see the bike that you are looking for on their website then do yourself a favour put a deposit on it take a ride to see it and it will be as described. I had a seamless part exchange service and rode away on my Blackbird with a cheesy smile on my face thinking “that was easy” Great guys, great bikes, great service. Go there you won’t be disappointed.
Phil Derby
Great Service from the guy's at Roy Jervis. Spoilt for choice as all the bikes are first class.